Reviews

Get star ratings and written reviews to understand satisfaction and build social proof.

What Users Leave

Star Rating

Simple 1-5 star rating for quick satisfaction feedback.

Required - users must pick 1-5 stars

Quick and easy for users

Great for tracking satisfaction trends

Perfect for building social proof

Written Review

Optional detailed feedback explaining their rating.

Completely optional addition

Explains the "why" behind the rating

Perfect for testimonials and marketing

Detailed insights for improvement

How It Actually Works

User Leaves a Review

Someone using your site clicks the feedback widget and selects "Leave a Review". They pick a star rating (required) and optionally write something like "Great product, exactly what I needed!"

What gets captured:

• Star rating (1-5, required)

• Written review (optional)

• Page where review was left

• Timestamp

• User fingerprint (for tracking)

• Session information

You See It in Your Dashboard

All reviews appear in your dashboard's reviews section. You can see your average rating, read individual reviews, and track how satisfaction changes over time.

What you see:

• Your overall average rating

• All individual star ratings and reviews

• Rating trends over time

• Context about where reviews were left

You Use Reviews to Grow

Positive reviews become powerful marketing tools. Use them as testimonials, show your average rating, and address concerns from negative reviews to improve your product.

What you can do:

• Feature positive reviews on your site

• Use in marketing materials

• Show average rating for social proof

• Address negative feedback

• Track satisfaction trends

• Identify areas for improvement

What Different Ratings Mean

⭐

1 Star

"Terrible experience"

⭐⭐

2 Stars

"Poor, needs work"

⭐⭐⭐

3 Stars

"Okay, average"

⭐⭐⭐⭐

4 Stars

"Good, recommend"

⭐⭐⭐⭐⭐

5 Stars

"Amazing, love it!"

Why Reviews Matter

Social proof: New visitors trust other users' opinions

Satisfaction tracking: Monitor how happy your users are

Marketing content: Turn happy customers into testimonials

Improvement insights: Learn what works and what doesn't

Real Example

5-Star Review:

"This app saved me hours every week! The interface is clean and it works exactly as promised. Highly recommend!"

↓ You use it ↓

Marketing Gold:

Feature on homepage • Add to sales page • Share on social media • Include in email campaigns

Ready to collect reviews?

Start gathering star ratings and testimonials to build social proof and understand user satisfaction.

Feedback

Feature Voting